WCIO 2017 Registration Cancellation Policy: All cancellation requests must be made in writing to info@wcioonline.org by May 1, 2017. A processing fee of $125 will be deducted from your refund on cancellations made on or before 11:59pm ET on May 1, 2017. WCIO will not refund cancellations received after May 1. All refunds will be processed two weeks after the conference